JennAir Countertop Microwave D1:0, D1:1, EA:0 Error Code

A setting, not a breakdown

When a JennAir countertop microwave shows D1:0, D1:1 or EA:0, nothing has gone wrong. According to JennAir’s help page, D1:_0 or D1:_1 (and likewise EA:_0 or EA:_1) seem to tell you whether the 2-step door function is currently enabled or disabled.

What the two letter pairs stand for

• EA: the function is enabled.
• DI: the function is disabled.

The function makes opening the door a two-step action, a measure meant to stop unintended access. JennAir adds that where children cannot reach the appliance and the 2-step opening is not needed, you can disable it.

How to enable the function

1. Hold STOP/UNLOCK down for 3 seconds; “EA:_0” appears on the display.
2. Press 0 and the display switches to “EA:_1”.
3. Press START to confirm.

How to disable the function

1. Hold STOP/UNLOCK down for 3 seconds. Now the display reads “DI:_0”.
2. Press 0; the display becomes “DI:_1”.
3. Press START to confirm.

Power loss and the setting

Pulling the plug does not wipe it out. JennAir states that the microwave keeps its last operation in memory when unplugged, so the function does not have to be set again.

Door not opening the way you expect

JennAir presents this as an intended feature that the steps above can turn off. For all three displays the page reports no defect in the microwave and gives no repair steps.

Related code

• 4D11 and the other door codes: unlike this display, these do indicate a latch or door switch problem on built-in models

Countertop microwave service in Los Angeles

Should the display act differently from the steps above, you can reach us in Los Angeles at (310) 622-9465. Have the code ready and describe which buttons you pressed. More on microwave service is on our site.

Source: JennAir Product Help, Countertop Microwave Messages