JennAir Over-the-Range Microwave FCE1, FCE2, FCE3 Error Codes

These three codes on JennAir’s over-the-range microwave page relate to the connected-appliance feature rather than to cooking, and the text is identical for all three. The page opens by noting that the appliance could not connect to the router.

Possible causes named for FCE1, FCE2 and FCE3 alike: a connection time out, poor signal strength, a failed router, the Wi-Fi module inside the appliance, or the associated wiring.

Router and signal first

1. Reset the wireless router.
2. See whether another Wi-Fi capable device is working properly.
3. Consider the signal: less than full bars on the device means a weak wireless signal, which is part of what JennAir names.

Then power to the microwave

Switch the breaker off for a minute, back on, and watch the microwave for a minute to learn whether an FCE code displays again.

Calling for help

With the router and signal fine and the code back after the reset, the Wi-Fi module or the wiring is all that JennAir leaves on the list, and a technician is the right person for that.

Owner questions

Are the three codes different? Not in JennAir’s text. Report the one on your display.

Can it still heat? The page does not say. It describes a connection fault only.

Connected-appliance neighbors

• FCE7: microwave failed to connect to the router
• FCE8: a registration problem with the SAID number

Los Angeles microwave Wi-Fi service

Phone (310) 622-9465 in Los Angeles about a JennAir microwave showing an FCE code, and mention whether other Wi-Fi devices work at home.

Source: JennAir Product Help, Over-the-Range Microwave