JennAir Refrigerator E1, E2 and HI Error Codes

JennAir’s undercounter refrigeration help pages treat E1, E2 and HI as a trio. They appear for the beverage center, the wine cellar and the undercounter refrigerator, and for each one the manufacturer supplies a power reset and nothing about the reason.

Where each code is listed

• E1: beverage center, wine cellar and undercounter refrigerator. Reset only.
• E2: the same three products. Reset only.
• HI: under the combined “HI or LO” page of each of those three products. Reset only.

Steps from JennAir

1. Take power away for one minute. The circuit breaker works, and so does unplugging the unit if it has a plug.
2. Put power back.
3. Observe the display for one more minute to see if the code shows up again.
4. Verify that the refrigerator is operating normally.

After the reset

If the code is gone, JennAir states nothing further. If it comes back inside that minute, the owner page has no next step, so the unit needs a technician; give the exact code when you ask for help.

HI and LO

HI sits on one help page with LO. For the wine cellar and the undercounter refrigerator that page does not define either word and just repeats the reset. Someone who sees LO on a beverage center will find a separate LO page with more information.

Quick answers

Breaker or plug? JennAir allows either.

Are these three different problems? The page gives no explanation for any of them.

Other codes on these pages

• LO: the low-reading counterpart to HI
• CL: beverage center only, and it does carry a “temperature too low” explanation

Undercounter refrigerator repair in Los Angeles

If E1, E2 or HI will not clear, the Los Angeles number is (310) 622-9465. Say which of the three is on the display and mention that the one-minute reset has been tried. Details are on the refrigerator repair page.

Source: JennAir Beverage Center; Wine Cellar; Undercounter Refrigerator