JennAir Cooktop F61, F63 and F64 Error Codes

JennAir gives F61, F63 and F64 its longest list of possible trouble spots. According to the entries, the fault may sit in the touch control (the user interface), in the power control module, in the wiring, or in the electrical supply.

Where the fault may be

• The touch control you operate on the glass.
• The module responsible for sending power to each cooking area.
• The wiring joining those parts.
• The electrical supply coming into the cooktop.

Supply is the item that separates these three numbers from codes limited to the touchpad.

JennAir’s instruction

Only one is given. Switch the breaker off, wait a minute, switch it back on, then keep watching for a minute so you know the code is not returning, and check the cooktop works. Although supply is on the list, no electrician is mentioned here, so the F25 advice to contact one cannot simply be applied to these numbers.

Reasonable additions

1. Once the breaker is back on, notice if it seems firmly seated.
2. Take note of any odd behaviour from lights or appliances sharing the circuit as the code appears.
3. Write down F61, F63 or F64, whichever it was.

Those suggestions are ours, not the manufacturer’s; they simply save time for whoever services the cooktop.

No ranking among the numbers

All three are worded alike in the source, with no hint that one points more strongly to the supply.

Related codes

• F25 is the entry about supply to the cooktop that does name an electrician.
• F40 leaves the supply out and lists the touchpad, board and wiring.

Los Angeles service for F61, F63 and F64

Should the reset fail to hold, ring (310) 622-9465 about JennAir cooktop service in Los Angeles. Describe what happened on the circuit around the time the code first showed.

Source: JennAir Product Help, Electric Cooktop error codes